Our Guarantee

REPLACEMENTS: Driftwood Auto Glass guarantees our replacements against workmanship and/or defective materials for as long as customer owns or leases vehicle. This warranty is not transferrable to next owner/lessor. Any defects must be reported within 30 days of discovery. Driftwood Auto Glass is not responsible for any damages that may occur as a result of delayed reporting past 30 days of discovery. Driftwood Auto Glass is not responsible for any pre-existing damages which are discovered before or during the replacement process (i.e. corrosion, defective paint, clips, one-time use parts, body damage). Some of these instances may be necessary to provide a safe installation and customer will be responsible for costs associated with correcting such issues up to and including transportation to a facility to perform these repairs. Driftwood Auto Glass is not responsible for incidental or consequential damages incurred by these situations. Driftwood Auto Glass must be given opportunity to inspect any damages/defects prior to having them repaired. Any repairs not performed expressly by Driftwood Auto Glass must be performed by qualified, insured, and certified facilities.

REPAIRS: A windshield repair is intended to restore the structural integrity to your broken or damaged windshield and prevent damage from spreading which can cause a need for replacement. Due to the nature of the process requiring vacuum and pressure to the damaged area, Driftwood Auto Glass cannot guarantee that the damage will not spread during the repair process. If such an instance occurs, the customer will not be charged for the repair. Our repairs are guaranteed not to spread for the lifetime of the windshield or change of ownership. This warranty is not transferrable to the next owner/lessor. In the event that the repair fails after completion and damages causes a necessary replacement, the customer will be credited the original cost towards a replacement performed by Driftwood Auto Glass. If insurance was used for payment, the insurance company will be credited the repair cost and customer may still be responsible for payment of deductible. This credit will not be extended if customer chooses to use a different company to perform replacement. Windshield repairs are not a cosmetic repair and while the appearance is typically improved, this warranty does not guarantee any cosmetic satisfaction

ADAS CALIBRATION: Driftwood Auto Glass guarantees our calibrations are accurately performed and working upon completion. If calibration is unsuccessful, customer will not be charged for calibration. Customer will be responsible for any costs associated with underlying conditions which prevented calibration, transportation to repair facility, and/or calibration performed by other facility. Driftwood Auto Glass will not be responsible for any incidental or consequential damages caused by inability to perform calibration. ADAS systems are not meant to replace safe driving practices and customer is responsible to drive safely and not rely solely on ADAS systems.